Losing a loved one is emotionally, physically and mentally difficult. you are not alone, we are here for you. At supporting Humanity, we help by leasing with hospitals, local authorities, registrars. We also work closely with cemeteries to help dig graves, clean and maintain the grounds, so you don't have to. We provide counselling to help and assist through difficult time.
Losing someone close to you can be a very difficult time in your life, this page has been designed to guide you through the next steps following a bereavement. Our experienced team of arrangers are here to advise and support you through the process of making the funeral arrangements.
The practical steps that must be covered relate to the paperwork which needs to be completed to meet legal requirements; and to organise the funeral itself.
What is most important to realise is that if you are unsure about any aspect, or if you need help and support, members of the extended family, close friends and your local Mosque are always available to help and consult.
If the death was expected, contact the doctor who attended the deceased during their final illness.
If the doctor can certify the cause of death, he or she will give you the following:
• A Formal Notice that states that the doctor has signed the Medical Certificate and tells you how to get the death registered.
• A Medical Certificate that shows the cause of death (this is free of charge and will be in a sealed envelope addressed to the Registrar of
If the doctor treating the deceased had not seen him or her either after the death or within 28 days before the death, the death must be reported to the Coroner.
Expected Death in a Hospital
If the death occurs in hospital, the hospital staff will contact the person named by the deceased as next of kin.
If close family or friends are in hospital, it is important that you make sure that hospital staff are aware of and have recorded details of the next of kin in case of emergency.
A doctor will issue a Formal Notice and Medical Certificate.
The hospital will keep the body in the hospital mortuary until the next of kin arranges for it to be taken away. Please note that the hospital will not normally release the body until the Certificate for Burial (Green Form) is obtained from the Registrar of Deaths.
Hospital staff will also arrange for the next of kin to collect the deceased’s possessions.
It is Sunnah, on hearing of the death of a fellow Muslim, to recite the following brief prayer:
إِنَّا لِلّهِ وَإِنَّـا إِلَيْهِ رَاجِعُونَ
Indeed to Allãh do we belong and to Him we shall return.
(Sũrah alBaqarah Verse 156, Sahĩh Muslim 918)
Please note that Islam does not permit post-mortems if they are not required by the law. Therefore, if you are asked for permission to do a post-mortem then please do not agree to this. As it is an expected death, doctors will only ask for research purposes.
Hindus are told to avoid any unnecessary touching of the deceased, as it seen as impure.
Traditionally, the funeral should take place as soon as possible and all Hindus (except babies, children, and saints) are cremated. Hindu Cremation often occurs within 24 hours of death. However, this is not always possible due to crematoria demand.
In preparation, the body is usually washed in purified water by family members and close friends before the viewing of the deceased can take place.
Notifying the authorities
The first step is to register the death at a Registrars Office, this must be done within five days and can only be done once the Confirmatory Medical Certificate of Cause of Death has been issued. You will need the following information:
• Confirmatory Medical Certificate of Cause of Death Birth certificate
• Marriage certificate (if applicable)
• NHS Medical Card
• The deceased’s full name and any previous names used
• Their last address
• Their occupation
• The details of a surviving spouse or civil partner
• Whether they were receiving any state benefits
If there is no post-mortem being held, the register office will supply you with:
• Certified Copy of Entry of Death (The Death Certificate)
• Certificate for Burial / Cremation (BD8) that should be Handed to the Funeral Director)
• Social Security Certificate (For the Local Department of Works and Pensions – DWP)
• Advice leaflets with additional information
The first step is to register the death at a Registrars Office, this must be done within five days and can only be done once the Confirmatory Medical Certificate of Cause of Death has been issued.
Barking and Dagenham Registrar
Woodlands House, Rainham Road North, Dagenham, Essex RM10 7ER
020 8270 4743
Basildon Centre St Martin Square Basildon SS14 1DL
01268 526535 5000
Burghstead Lodge 143 High Street Billericay CM12 9AB
Tower Hamlets Register Office Bromley Public Hall Bow Road London E3 3AA
020 7364 7884 / 7981
1Seven Arches Road Brentwood CM14 4JG
St. John’s Road Epping CM16 5DN
Hackney Service Centre 1 Hillman Street London E8 1DY
020 8356 3000
Langtons House Billet Lane Havering RM11 1XL
East Ham Customer Service Centre 328 Barking Road East Ham London, E6 2RT
020 8430 3616
TheRobing Room District Council Offices Hockley Road Rayleigh SS6 2BY
0845 603 7632
Queen Victoria House 794 Cranbrook Road Barkingside Ilford IG6 1JS
020 8708 7160
Civic Centre Victoria Avenue Southend on Sea SS2 6ER
The Bereavement Suite Prittlewell Chase Westcliff-on-Sea SS0 0RY
2nd Floor Thameside Complex Orsett Road Grays RM17 5DX
Waltham Forest Registrar
106Grove Road Walthamstow E17 9BY
020 8496 2716
It is a legal requirement for all deaths to be referred to the Coroner if a Doctor has not seen the deceased in the last 28 days. This does not necessarily mean that a post mortem will be taking place, sometimes it is just a conversation between the Doctor and the Coroner to confirm that the Doctor can issue the paperwork.
When the cause of death is not certain a postmortem will take place, the purpose of the examination is to determine the cause of death.
If the coroner has decided to do an examination this may delay the funeral, the Coroner advises not to book a funeral date until all the examinations have been completed.
Once the Coroner has finished their investigations, they will notify the next of kin and give them advice and information on what happens next.
Please find below the address and phone numbers of local Coroners Offices.
If you need any further information, please do not hesitate to contact us.
Once the Coroner has finished their investigations, they will notify the next of kin and give them advice and information on what happens next.Please find the below information.
Queens Road, Walthamstow, London, E17 8QP
020 8496 5000
Please find the below information.
Poplar and Hackney Coroner
127 Poplar High Street, London, E14 0AE
020 7538 1201
New Bridge House, 60-68 New London Road, Chelmsford, Essex, CM2 0PD
033 3013 5000
At Supporting Humanity Charity, we are here to support and advise you throughout and guide you through the detail, advise you of all the options and choices available and work with you to arrange a funeral that is apt for the deceased’s family.
The person making the arrangements must have the authority of the family to do so and be able to make decisions and give instructions.
The Supporting Humanity funeral service will cover:
Pick up of the deceased from either home, hospital or hospice.
Ghusal (washing and shrouding of the deceased under the supervision of qualified personnel).
Transfer of the deceased after Ghusal to the home or mosque, if required and as requested by families.
Salaatul Janaazah at the cemetery or the mosque by prior arrangement.
In expanding our funeral services, our intention is to provide a highly personal service by:
Giving support and guidance to families when they are grieving
To help with all aspects of paperwork
And to provide first class ghusal facilities which gives due respect to the deceased.
(Add the Funeral Service Flyer/ What to when a loved one dies as a downloadable attachment at the end of this page).
As a charity providing funeral services to the ethnic minority communities, we are conscious of the fact that our role is much wider and requires taking care of the family’s needs and assisting them in the grieving process.
As such and realising there is a lack of bereavement care provision, Supporting Humanity Charity is now working toward filling this gap, by providing trained and certified Emotional Wellbeing Support to all families in need of bereavement support.
Our vision is to support and sponsor bereavement social groups which help people to cope with the feelings of loneliness and isolation following a bereavement, encouraging socialisation, which is another step along the journey of coping with bereavement. Support is passed on to others through the deep understanding they can give through their own experience.
(Add the leaflets of, 1. Losing a loved one and 2. Losing a child, as downloadable attachments at the end of this page).